Most likely, the only time you have given much thought to your septic system is when you were looking into buying or building your house, or when a malfunction occurred. While these two scenarios do not seem connected, they really are—the choice involved for a septic installation company is incredibly important for keeping your Armonk, NY, home running smoothly.
You need a company that will carry out the septic installation correctly and will be responsive if anything ever happens to your septic system. Choosing the wrong company can result in a costly and frustrating experience as the years pass and your septic system ages. Here are some top qualities to look for in a septic installation company.
A Strong, Credible Reputation
One of the first things to look for in a septic installation company is a “good name” or reputation. Do they have positive ratings that current customers have shared online? Will they show up when they say they will? How speedy is the response time (especially when there is a problem)? Another way to check a company’s reputation is to ask for permission to contact previous customers. This can give you some honest insight into the company.
Experience and Time in Business
A reputable company that has been in business for a while usually has the experience and longevity that you want in a septic installation. You want to rest easy that they will still be there if you experience a problem, and you certainly want an experienced crew who knows the ins and outs of properly installing a septic system.
Prioritizes Communication with Customers
Look for a septic contractor who puts your mind at ease—who responds to your questions quickly with the answers you seek. You want someone whose office answers the phone when you call with a problem. And of utmost importance is a contractor who makes good on promises. Good communication is crucial in all of the phases of septic system installation, from discussing the right system for your home to responding to a call for help.
Knowledgeable People on Staff
A knowledgeable septic contractor will be able to answer your questions in terms that you can understand. It helps if you do some research beforehand so that you have a basic understanding of the workings of a septic system. Look for a septic installation expert who knows how to anticipate problems and fix them before they happen and who can adjust a plan to maximize the septic site. Often, the fact that a septic installation contractor is willing to take the time to explain to you what they are doing is company you can trust.
Licensed to Do Business
Check to make sure the septic installation company is licensed by the state and local authorities. This is another indicator of an honest company that will deliver on agreements.
Ideally, you want a septic contractor who will be able to maintain your septic system, as a properly maintained system lasts longer and functions better, and will have fewer problems. A failed septic system brings a host of problems, from backed up toilets to polluted groundwater.
Santucci Construction Corp. provides a full range of septic, drainage, and excavation services, as well as septic system maintenance. With over four decades of experience, we offer multiple services to ensure that you receive the best septic system for your unique property.